Over the years I've had excellent support and technical assistance from all of the Graphicom team members who have served me - from purchasing my desktop and laptop computers to getting advice on accessories, And on those limited times I've needed help with malicious downloads, etc. the service turn-around time is short and reasonably priced. I always get reliable, professional help at Graphicom.
I guess the tech guy doesn't remember me. I have my friend as a witness the watch was working perfectly and the guy quoted me $175 and I decided I was going to come back after I finished my errands but never made it back. When I was in there he had an attitude making it seem like the watch didn't work which it did and still does. He never said anything about my band the first time according to the "tech guy" my watch isn't working properly but when I got in the car it paired perfectly fine.
I have purchased all my Apple products from Graphicom and now two new Apple watches. Stellar customer service, and the knowledge and can do attitude from staff and owners are hands down best in the business. I highly recommend them.
Personally their attitudes aren't the best. It's so nonchalant. They kind of talk to you like you're slow. I'm sure they do great repairs but their customer service needs improvement. The Tech told me my applewatch wasn't working so they can't take it back. I'm in the car and it paired perfectly to my phone. Graphicom workers are bullshitters with bad attitudes.
Excellent Service. Very Good People. I went there to have my iphone charging issues fixed and they didn't even charge me since the fix was very minor. I appreciate their gesture. I have made up my mind, I'l visit only Graphicom and no one else in Columbus, GA.
In response to the comment below.
Excellent customer service, and very knowledgeable employees! They fixed my laptop and saved some very urgent files from being deleted! They were great! I will definetely shop there for all my apple products!
Graphicom is a US Electronics Store based in Columbus, Georgia. Graphicom is located at 6770 Veterans Pkwy, Columbus, GA 31909, USA.
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