They're a great group of people and extremely knowledgeable. I've never had a problem they couldn't fix. I purchased a computer for my mother, and they took the time to set it up and show her how to use it. I highly recommend them.
Always polite, courteous, and professional. They were unable to fix my problem today. However, they did not charge me for all of the time they spent trying to solve my issue and they gave me a specialized place to send off my device to hopefully solve my issues.
Been going there for yes and they are very helpful and will work with you.
At the recommendation of someone I went there to purchase a new graphics card for a comparatively old desktop computer. I had the old card and asked for a replacement. The technician kept mumbling something about it being "proprietary" and said I needed to bring in my computer and monitor so he could be sure. I asked how long it would take to get the new card once confirmed. He said he had it on-hand. I asked how much it cost so I could purchase it. Then he went off on the "proprietary" thing again. Either he didn't want my business (little or no profit [my supposition]) or he wanted to justify a large bill for little work. I had already wasted 10 minutes, plus the drive time. I said, "OK, thanks", and left. I went to Best Buy, bought the card, installed it, and now everything is fine. He received ONE star because I couldn't give him ZERO.
I have used OnSite Computer Services for several years and they have consistently done an exceptional job in meeting my computing needs, ranging from printing issues, a crashed external hard drive, a dropped laptop and ordering and configuring a new laptop. I highly recommend them for their competence, their promptness, and their excellent customer service. This company is a keeper.
Onsite Computer Service is a US Electronics Store based in Columbus, Georgia. Onsite Computer Service is located at 1290 Double Churches Rd, Columbus, GA 31904, USA.
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